Reference

How 1xskybet Handles Your Personal Information

When you open an account with us and use payment methods like bKash, Nagad or Rocket, certain personal information is collected and processed.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and device data clarityContact us to raise a data request

Explore the Lobby Read FAQ

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we have handled your information, our support team is the right starting point. You can reach us through live chat on the site, by email, or through our account help centre. We aim to respond to all data-related requests within a reasonable period — more complex requests, such as full data exports, may take longer to compile.

Live Chat Start a chat directly from your account dashboard. Describe your data request and our team will log it and confirm receipt before processing.

Email Support Send your request to our support email address. Include your registered account email so we can verify your identity before acting on the request.

Account Help Centre Log in and visit the Help section. Data access and deletion requests can be submitted directly through the account settings area for faster processing.

What Data We Collect and Why It Matters

1xskybet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, contact number and the payment method you choose, whether that is bKash, Nagad or Rocket. When you fund your account, the transaction reference from your mobile wallet is logged to match deposits

1
and process withdrawals accurately. We also collect device data automatically: your IP address, browser type and session timestamps. This helps us keep your account secure and detect unusual activity. We do not sell your personal data to third parties for marketing purposes. Data shared with payment
2
processors — including bKash, Nagad and Rocket — is limited strictly to what those rails need to complete your transaction. Retention periods differ by data type: account identification data is kept for as long as your account is active, while transaction logs may be held longer
3
where local financial regulations require it. Eligibility to use our platform depends on your local law and the regions where access is permitted. If you are uncertain whether use is lawful in your location, seek independent legal advice before continuing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We approach data handling as a practical matter, not just a legal one. Your account and payment details are stored with encryption in transit and at rest. Cookies on our site track your session state and preferences — not your browsing across other sites. You can adjust cookie settings from the consent banner or your browser. Here is how we break down our main data practices.

Payment Data Isolation

bKash, Nagad and Rocket transaction data is passed only to the relevant payment processor. We do not store your full mobile wallet credentials on our servers.

Cookie Controls

Session cookies keep you logged in. Analytics cookies help us understand page load performance. You can decline non-essential cookies at any time through the consent panel.

Account Security Steps

Login attempts trigger OTP verification to your registered number. Suspicious access patterns are flagged automatically and your account can be temporarily locked for review.

Data Retention and Deletion

You may request deletion of your account data by contacting support. We will remove what we can, noting that some transaction records may be retained where regulations require it.

Your Privacy Questions Answered

These are the questions we get asked most often about how we handle personal data. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, email address, contact number and your chosen payment method — bKash, Nagad or Rocket. We also log device and session data automatically when you access your account.

No full wallet credentials are stored by us. Transaction references are logged to match deposits and withdrawals, but your bKash or Nagad PIN and account details go only to the payment processor.

Contact our support team via live chat or email using your registered account address. We will verify your identity first, then compile and send your data within a reasonable timeframe.

Yes. Submit a deletion request through account settings or via support. We remove what we are able to, though some transaction records may be retained where local financial rules require it.

We share only what is necessary — payment processors like bKash, Nagad and Rocket receive transaction data to complete payments. We do not sell your data to advertisers or marketing companies.

Your rights depend on local law and the eligible regions where access is permitted. We recommend seeking independent legal advice if you are uncertain. You can also contact us directly with specific concerns.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoCrash Wildspin

How 1xskybet Handles Your Personal Information

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Payment Data Isolation

Cookie Controls

Account Security Steps

Data Retention and Deletion

Your Privacy Questions Answered

01 What personal information does 1xskybet collect when I register?

02 Is my bKash or Nagad payment information stored on your platform?

03 How do I request a copy of the data you hold about me?

04 Can I ask you to delete my account and personal data?

05 Does 1xskybet share my data with third parties?

06 What are my rights if I am in Bangladesh and concerned about data use?

Privacy Policy

Related pages

Related pages